TIM’s activities among nearly 1,000 good practices of responsible business

On 10 June 2025, the Responsible Business Forum (FOB) celebrated its 25th anniversary with the release of the 23rd edition of the report “Responsible Business in Poland. Good Practices” report. This is the seventh consecutive publication featuring proposals put forward by TIM.

The report offers a comprehensive overview of real actions taken by companies in the areas of ESG and sustainable development. This year’s edition was launched at the anniversary conference organised by the Responsible Business Form, “Business Transformation – Scenarios for the Future.”

The 2025 report includes 957 examples of good practices submitted by 265 companies, ranging from major corporations to microenterprises (including five submitted by TIM, a maximum number permitted for non-partner companies).

The submitted actions have been classified into seven areas aligned with ISO 26000, an international standard defining a framework for social responsibility in organisations. The largest number of practices are related to social engagement and local community development (396), working conditions (228) and the environment (206). The areas with the fewest practices are consumer issues (55), human rights (32), governance (23) and fair operating practices (16).

The practices can be aligned with specific European Sustainability Reporting Standards (ESRS), which apply to large companies in the EU under the CSRD directive. The most common actions are those aligned with ESRS S1 (Own Workforce) – 227. Still, the vast majority, specifically 527 practices, are not assigned to any specific standard. In terms of the United Nations Sustainable Development Goals (Agenda 2030), the most frequently proposed actions are those supporting:

• Goal 12: Responsible consumption and production – 119 practices
• Goal 3: Good health and well-being – 87 practices
• Goal 8: Decent work and economic growth – 84 practices

“From local initiatives to system-level reforms, each of these practices demonstrates that business responsibility translates into tangible decisions and actions. They all share a common idea: care for people, the environment and transparent governance. This report is not a set of declarations –  it is a map of real changes, taking place here and now, in response to rising societal expectations and environmental challenges,” says Dr Karolina Adamska-Woźniak, Managing Director of the Responsible Business Forum.

The companies that have proposed good practices for the latest edition of the report employ more than 847,000 people, or 5% of the total workforce in Poland. 84% of the companies included in the publication declare that they have an ESG or sustainable development strategy.

“All of TIM’s good practices are based on our strategies: CSR from 2019 and then ESG from 2022. They reflect both our commitment to local communities and our responsibility for quality and safety in the industry we have been involved in for almost forty years,” says Michał Kostrowicki, Head of the ESG and Corporate Communications Team at TIM SA. “We’re glad that our initiatives have been recognised and included in the Responsible Business Forum report since 2018. Our focus is not on one-off campaigns but on long-term change, which is why the initiatives submitted by TIM and accepted by FOB include those that have been implemented for several years now, such as employee volunteering, our grant scheme, TIM Santa Claus or Active TIM for Friends,” he adds.

In 2025, members of TIM SA’s Management Board joined the Chapter Zero Poland programme, the Polish arm of the World Economic Forum’s Climate Governance Initiative, coordinated in Poland by the Responsible Business Forum. The programme is intended to help members of management and supervisory boards share their insights and knowledge on the effects of climate change for business and business’s impact on the climate.

The 23rd edition of the “Responsible Business in Poland. Good practices” is available for download on theFOB website >>

The previous editions are available here >>

Employee volunteering

From 2019 onwards, employees can submit suggestions for volunteering activities that the company will support in organisational or financial terms. Since 2023, they may choose, as an alternative, to pursue volunteering work during their working hours (8 hours per year), but they need to arrange the rest of the necessary resources on their own. The beneficiaries of volunteering may be public benefit organisations, public institutions (schools, kindergartens, hospitals, nursing homes, etc.) and any other individuals and organisations in need of support. We give priority to local communities conducting educational/schooling, health-oriented, environmental, cultural and aid activities.

Volunteering applications submitted in 2024 involved around 80 employees (some of whom participated in several initiatives), including tree planting, establishing a rehabilitation equipment rental point, organising children’s football tournaments and contributing to the Noble Gift (Szlachetna Paczka) initiative. Through a partnership with the Zaczytani.org Foundation, 14 employees from the company’s headquarters took part in a full-day training session on fairy tale therapy. They later facilitated sessions for children as volunteers.

As flooding hit some parts of Poland, employees who had already served as volunteers for 8 hours were offered an additional 8 hours of voluntary work in September to support flood prevention and relief efforts (the company’s headquarters is located in Wrocław).

TIM Multisport Integration, Active TIM for Friends and RakReaton

The “Active TIM for Friends” charitable campaign involves recording kilometres using a mobile app. The seventh edition in 2024 took place throughout July and August. For the third time, staff from not only TIM but also the company’s suppliers took part. All participants who met the minimum threshold received commemorative technical T-shirts. In September, TIM also took part in the 5th edition of RakReaton, organised by the Na Ratunek Foundation for children with cancer.

In 2019, TIM expanded its “Active TIM …” to include the year-round “TIM – Team Multisport Integration” competition, designed to encourage staff to engage in regular physical activity.

During the 2024 “Active TIM for Friends” campaign, participants recorded a total of 126,402 km. After applying relevant conversion rates (activity-specific), this translated into PLN 49,087.

The number of active participants increased from 150 in summer 2022, to 173 in 2023, and to 228 in 2024 (with 183 TIM employees, representing 55% of the workforce).

The funds raised by the “Active Tim for Friends 2024” campaign were distributed to seven foundations as donations of PLN 7,013. One foundation was selected by the best of the supplier teams. The rest provide support to the family of the company’s employees and to one of the company’s employees, all requiring long-term rehabilitation.

TIM Santa Claus 2023

In 2024, the company continued its tradition of a Christmas charity initiative. For the fifth year in a row, it decided not to buy gifts for its customers, instead allocating the funds to support social causes. The funds raised, plus contributions from manufacturers cooperating with TIM.pl, were donated to local organisations. The final choice of beneficiaries was left to the company’s customers and other internet users, who could vote for one of three institutions proposed by employees of individual sales offices in a survey on TIM.pl.

The beneficiaries included hospices, associations and foundations supporting sick children and adults, cultural organisations and animal shelters.

More than 54 partners joined in the project, and their commitment allowed the action’s budget to grow to PLN 333,000. Seventeen beneficiaries received PLN 18,000 each, and additional support of PLN 9,000 went to three organisations of national standing. In total, over the five editions of TIM Santa Claus, 93 organisations from across Poland have received support, with total donations exceeding PLN 1.7 million. The initiative has won approval not only from our business partners, but also from our customers, as evidenced by the record number of votes in the TIM.pl survey: 57,000 (up 103% year-on-year).

Grant scheme

Twice a year, the company invites employees to submit ideas and projects supporting their local communities. The proposed initiatives may cover areas such as education, health, the environment, culture and social aid.

In each programme edition, grants of between PLN 1,000 and PLN 6,000 are awarded. Funding is granted to a maximum of five projects. The winning initiatives are chosen through an internal vote by employees via the company intranet. In addition, the Management Board is free to grant a special award to a project that has not received a grant or deserves extra support. To date, over 11 editions of the programme, 64 initiatives have received funding.

In 2024, the total value of awarded grants reached PLN 50,000. These funds have supported a wide range of initiatives, including aid for people who are blind or visually impaired, necessary equipment for a local volunteer fire brigade, meals for children and adolescents and support for water rescue teams following flood response operations.

The grant scheme has allowed the company to boost its presence in the local communities where its employees live and work. At the same time, it has enabled them to better understand the needs of their surroundings. The scheme will continue in 2025.

Safe electricity

In partnership with the Łączy nas napięcie website, the company has launched a public awareness campaign and educational initiative intended to raise awareness of the risks associated with the use of electrical installations, The campaign targets both electricians and the general public. It has involved a survey conducted among 1,600 manufacturers, electrical installers and consumers to assess the safety of electrical installations in Poland. The results have been published in a report structured around three thematic areas (knowledge, financial aspects and safety).

Fourteen industry partners have joined the campaign, contributing to the creation of a knowledge base available at https://laczynasnapiecie.pl/blog. We plan to continue the campaign by organising webinars and providing educational materials to schools.

The campaign has successfully increased public awareness of the risks related to electrical installations. The report has brought to light key issues such as no regular inspections, outdated habits and users’ poor user knowledge of how electrical systems are constructed and operated. The report findings have reached a wide audience, including the electrotechnical industry, educational institutions and consumers.

The campaign has sparked a significant discussion on the need to adjust the training system for electricians and introduce stricter standards for installation inspections. The initiative is supported by industry experts, trade media and academic institutions, a factor that significantly enhances its reach and impact.